SHIPPING & RETURNS

SHIPPING & RETURNS


Welcome to the nuts and bolts of our Crony-sa.com enterprise- our Shipping & Returns policy. Granted, there's a lot of info here, but we've done our best to make it as concise as possible, because we know this part is frankly a bit of a bore.

So, something to make this worth reading? Please refer to our shipping rates below:

Shipping Country: Saudi Arabia
For orders under 10 kilograms each, the shipping fee is 20 SAR.
Estimated delivery time: 1-5 business days.

DISPATCH & DELIVERY

Crony-sa.com insures every purchase during its time en-route to you, from the moment it leaves the warehouse until the moment it’s delivered to your door. We require a signature for all delivered goods; once you’ve signed for your items, we are no longer responsible for them. If you’ve specified a recipient other than yourself for delivery (for example if the item is a gift) then you accept that evidence of a signature by the named recipient (or addressee) is evidence of delivery and fulfillment by Crony-sa.com.

We aim to dispatch all items within 48 hours of receiving your order, Saturday to Thursday. All delivery times referred to above are estimates only, and we do not accept any liability for failure to deliver items within the stated delivery period.

OUR RETURNS POLICY

We’ve developed a reputation for quality and excellent value and we are continually striving to improve further- we're a bit OCD like that. It's important to us that you are completely satisfied with your purchase, so if for any reason you do not love a product you receive, we will gladly issue a refund as long as the item is still in its original packaging, you contact us within seven days of purchase and send it back to us within 7 days of receipt.


To make the process as smooth as possible for you, we also offer a secure courier collection service for all returns. There is a small charge for this, however we will simply deduct this from your refund automatically. Complimentary returns will only be arranged when the item is defective.

COUNTRY: Saudi Arabia COURIER FEES DEDUCTED FROM RETURNS: 20 SR/Within 10kg

If you paid for your item by credit or debit card, then the amount paid for each item will be refunded directly onto your card- pease note that this can take up to five days to appear in your account. However, if you paid using our COD (cash on delivery) service, then we will refund your Crony-sa.com account with store credit. Please allow up to 48 hours for processing once we have received your returned item. Promotions, discounts and original shipping fees will not be reimbursed.